Longer-term treatment and support for adults over 19 years with major mental illness.

3935 Kincaid Street
B.C.V5G 2X6
Phone: 604-434-4211

Address Notes

Currently the South Entrance is closed due to COVID-19.

Please use the Main Entrance near the Parkade, unless you require Emergency.

Parking and Transportation

Parking rate Main lot  Emergency lot 
Mobile payment: HangTag Burnaby Hospital Parkade Burnaby Hospital Emergency
First hour $4.25  n/a
Each additional hour $3.50 $4.25
Day rate $11.25 n/a
Evenings $5.25 n/a
24-hour rate $16.50 n/a
1-week permit $45.00 n/a
2-week permit $70.25 n/a
1-month permit $140.25 n/a
Seniors 1-week permit $33.00 n/a
Seniors 2-week permit $60.25 n/a
 Seniors 1-month permit $120.00 n/a

*If you have difficulty paying for parking, financial hardship permits may be available on a case-by-case basis. Please talk to your unit social worker for more information or contact Parking Administration at 604-930-5440 (Monday - Friday 8:00 a.m. - 4:00 p.m.) or email LMCParking@fraserhealth.ca. 

Hours of operation

Open 24 hours a day, 7 days a week.
Open visiting hours, but please be considerate of other patients who may need rest.

Visits are restricted to ESSENTIAL VISITS ONLY at all of our sites through controlled access points. For more information, please visit our visitor guidelines page.

Eligibility

The ACSS team provides services and support to individuals with severe and persistent mental illness and substance use concerns who encounter negative consequences of the illness.

Some of these challenges may include multiple psychiatric hospitalizations, or multiple visits to hospital emergency department for mental health issues, difficulty managing day-to-day activities, risk of hurting self or others, and chronic homelessness or unstable housing.

Referral

A person can self-refer to their local mental health centre or they can be referred through a hospital or by their family doctor. The mental health centre team will determine if the person’s needs are best met through the ACSS team. If appropriate for the ACSS team, the person will be linked to a case manager and a psychiatrist and the person is informed of this wellness plan.

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