Diversity Services coordinates all translation requests and supports all the steps in translating approved patient education material.

Step 1: Getting your patient education material approved

To be considered for translation, your patient education material must:

  • Not duplicate existing materials
  • Meet high standards of quality, accuracy and usability
  • Supplement and not replace the use of trained interpreters when communicating with limited English speaking patients and their families
  • Be approved by the Patient Education Department
  • Be in its final copy

Step 2: Submitting for translation

  1. Email the following to diversity.services@fraserhealth.ca
  2. An approved translator is contracted to complete the translation.
  3. A proof reader is also used to ensure accuracy.
  4. The final document is received by us, sent to the Patient Education Department to be uploaded into their database and then the link is sent back to you.