Masks are now required for everyone in all public indoor settings and workplaces.

  • Employers are expected to enforce the mandatory mask policy with both employees and customers.
  • A customer can be refused entry or service if they do not wear a mask.
  • People who cannot put on or remove a mask on their own are exempt.
Update November 19, 2020
  • Where should I wear a mask?

    Masks are required in all indoor public settings and all retail stores. This includes:

    • Malls, shopping centres
    • Grocery stores
    • Coffee shops
    • Common areas in hotels
    • Libraries
    • Clothing stores
    • Liquor stores
    • Drug stores
    • Community centres
    • Recreation centres
    • City Halls
    • Restaurants and bars when not seated at a table
    • Transit (bus, SkyTrain, etc.)
  • What kind of mask should I wear?

    In most places: 

    • Choose a reusable mask made with 3 layers of breathable fabric (cotton)
    • Masks should not have vents or valves, 

    At health care appointments:

    Medical-grade (e.g. procedure/surgical) masks are required for all visitors, patients, staff and medical staff in all Fraser Health locations where health care is provided (hospitals, clinics, residences, etc.) 

    Medical-grade masks will be provided at Fraser Health locations.

  • What can I do to make sure that I am using a mask effectively?

    • Masks should completely cover your mouth, nose and chin
    • Masks should fit snugly, leaving no gaps
    • Wash your hands before and after you put on or remove your mask
    • Try not to touch your mask. If you touch your mask by mistake, wash your hands again
    • Store clean masks in a sealable plastic bag when not in use
    • Wash reusable masks daily with soap or detergent, preferably in hot water
    • If your mask is soiled or damaged, do not wear it
    • Dispose of non-reusable masks in a garbage bin
  • My eyeglasses fog up when I wear a mask, is there anything I can do?

    Fog or condensation is created on your eyeglasses when moist, warm air escapes from the top of your mask and hits the colder lenses of your glasses.

    Close the gap where air escapes:

    • Choose a mask that has a wire over the nose. For homemade masks, sew in a pipe cleaner or twist tie.
    • Tape over the gap. Make sure to use medical tape that’s designed for use on skin

    Coat your lenses (check with your optometrist before trying these tips so that you don’t damage your eyeglasses):

    • Soap and water, and dry with a microfiber cloth
    • De-misting spray, that dries clear
  • Can I wear a mask over my beard or mustache?

    • Mustaches that extend beyond the edge of the face and beards can prevent the mask from fitting snugly and leave gaps, so when possible tuck it in
    • Even so, masks can still provide some protection. Choose a mask that leaves as few gaps as possible. Sometimes a larger mask can fit over the facial hair, without leaving gaps 
  • My headphones keep getting tangled in my mask.

    • Over-the-ear headphones that you wear over your mask may be the best solution, as you are forced to remove the headphones in order to get to your mask
    • Wireless headphones, preferably ones that don’t stick too far out of your ear, are also a good solution
    • For wired headphones, try to remember what order you put on your mask and headphones. Start at the outside and work your way down.
  • How do you wear a mask with head coverings?

    • Use longer ties
    • Use an extender
    • Wear your mask underneath your turban or head covering
    • Wear a ski scarf underneath your turban

Downloadable resources

Download our posters for masks and head coverings that show alternate ways to correctly wear face masks with head coverings (such as with turbans, hijabs, and head scarfs).

Additional downloadable resources